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Anantak Track · Add-on for eCommerce

Deliveries, from your store to their door.

Plan delivery routes on a map, send them to your drivers' phones, and give every customer a live tracking link.

Track

What you get

Delivery, without the phone calls

  • Route planner

    Put the day's orders on a map and let Anantak Track work out the best order of stops.

  • Driver app

    Drivers see their stops in Anantak Track and navigate to each one.

  • Live tracking link

    Customers follow their delivery on a page that shows only their own stop.

  • Proof of delivery

    Drivers take a photo at the door when they hand the order over.

  • Collect at the door

    Drivers can take cash, or show a KHQR code for the customer to pay.

  • Out-for-delivery alerts

    Customers are told when their order leaves, with the link to follow it.

How it works

How a delivery runs

  1. 1

    Plan the route

    Pick the orders that are packed and ready, and choose a driver.

  2. 2

    Optimise and publish

    Reorder the stops for the shortest run, then publish the route to the driver.

  3. 3

    Drive

    The driver works through the stops in the app; their location updates as they go.

  4. 4

    Deliver

    At each door: hand over, take payment if it's due, and snap a photo.

Privacy

Customers see their delivery, not your route.

A tracking link shows one customer their own stop. The driver's location only appears while they're on the way to that customer.

  • No other customers

    Other stops, addresses and the full route are never shown.

  • Location only when relevant

    The driver's position appears only while they're heading to that stop.

  • Links expire

    Tracking links stop working after 30 days.

  • Staff permissions

    Planning routes and driving them are separate permissions you give your team.

Questions

Who can be a driver?

Any team member you give the driver permission. They sign in to the Anantak Track app with their staff account.

Do customers need an app to track their order?

No. The tracking link opens in any browser.

Can drivers collect payment on delivery?

Yes. Drivers can record cash, or show a KHQR code the customer scans with any banking app.

When can an order go on a route?

Once it's been fulfilled, meaning packed and ready to leave. Publishing the route marks those orders as out for delivery.

Grow without boundaries.

Whether you run one store or many, Anantak Commerce gives you the tools to sell more, work smarter and reach further.